Vanguard products are built to last, however in the event of a failure or damage, repair service may be in order. We do some repairs in house, however use authorized repair centers for our electronic products. Please use our contact page to let us know your needs.
The Daugherty Companies warrants to the original purchaser for use that, if any part of the product proves to be defective in material or workmanship within one year from date of original installation, and it is returned to The Daugherty Companies within 30 days after such defect is discovered, The Daugherty Companies will (at our option) either replace or repair said part.
Only those parts provided by The Daugherty Companies are covered under warranty. The use of parts from other sources will not be eligible for warranty consideration. Purchaser must obtain authorization prior to beginning replacement or repair of potentially failed parts. All parts removed during warranty repair should be held for a period of 60 days after the warranty claim has been submitted to The Daugherty Companies. This warranty does not apply to damage resulting from misuse, neglect, accident or improper installation or maintenance. Said part will not be considered defective if it substantially fulfills the performance specifications.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE AND OF ANY OTHER TYPE, WHETHER EXPRESSED OR IMPLIED. The Daugherty Companies neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said parts and will not be liable for consequential damages. Purchaser accepts these terms and warranty limitations unless the product is returned within fifteen days for a full refund of purchase price. The Daugherty Companies reserves the right to deny or reverse any and all warranty claims for parts, labor, or miscellaneous charges when errors are found or warranty provisions are abused or fraudulent claims are submitted. In no case shall The Daugherty Companies be liable for any incidental, special, consequential, or similar damages.